Help Center

How can we help?

Guides and answers for running your mail club on MailClubly.

I run a mail club

Setting up your club, managing subscribers and mailings, getting paid.

I'm subscribed to a club

Update your address or card, cancel, or get in touch with your club.

Browse by topic

Getting started

Set up your club, connect Stripe and start taking subscribers.

3 articles

Subscribers & mailings

Cut-off dates, shipping lists, gifts, signup questions, refunds and messages.

9 articles

Payments & Stripe

Checkout, payouts, failed payments, fees and taxes.

7 articles

Your club page

Prices, tiers, launch offers, shipping costs, photos and languages.

8 articles

Shop

Sell products and past mailings, ship orders and set shop shipping.

5 articles

Pro & account

MailClubly Pro, custom domains, logging in, your team and closing your club.

6 articles