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Log inStart your club
Getting started
  • Set up your club
  • Is MailClubly available in my country?
  • Share your club
Subscribers & mailings
  • How cut-off, charge and ship dates work
  • Find addresses and export your shipping list
  • Letter numbers (#1, #2…) for sequential clubs
  • Skip a month
  • Cancel, refund, or fix a duplicate subscriber
  • Messages from your subscribers
  • Emails your subscribers receive
  • Signup questions
  • Gifts
Payments & Stripe
  • Connect Stripe to get paid
  • When and how you get paid
  • Why does Stripe say "free trial"?
  • Failed payments and card updates
  • Fees
  • Sales tax and VAT
  • Your Stripe account, your data, and moving your club
Your club page
  • Photos, page content and your about section
  • Shipping costs and countries
  • Tiers: sell several versions of your club
  • Launch offers: a free first month and a founding price
  • Prices, prepay plans, promo codes and limits
  • Languages
  • Categories and the clubs directory
  • Change your club's address
Shop
  • Your shop
  • Products
  • Sell past mailings
  • Shipping for shop orders
  • Orders
Pro & account
  • MailClubly Pro
  • Use your own domain
  • Logging in
  • Take a break, close or delete your club
  • Your team: invite people to help run your club
  • Analytics and the Meta Pixel
For subscribers
  • Manage your subscription
  • Cancel your subscription
  • Change your shipping address
  • Contact the club
  • When will my first mail arrive?
  • Give a club as a gift
  • Buy from a club's shop
Help CenterFor subscribers

For subscribers

Manage your subscription, give a club as a gift, buy from a shop or contact a club.

Manage your subscription

Update your card or shipping address, see your invoices, or cancel, all from one secure page.

Cancel your subscription

Cancel anytime. You still receive anything you've already paid for, and you won't be charged again.

Change your shipping address

Moving? Update your address so your next mailing reaches your new home.

Contact the club

Questions about your mail, a missing letter, or a change of address? Write to the club directly.

When will my first mail arrive?

How clubs schedule their mailings, and why you might start with next month's.

Give a club as a gift

Pay once for 3, 6 or 12 mailings sent to someone you love. It never renews.

Buy from a club's shop

Order prints, extras or past mailings from a club, without subscribing.

Can't find what you're looking for?

Write to us. A real person replies, usually within 24 hours on weekdays.

Contact support
MailClublyMailClubly

The easiest way to start your snail mail club. Send monthly art prints, letters, and stickers to subscribers who love your work.

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  • Contact us
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