Manage your subscription

Every mail club on MailClubly uses Stripe, a secure payment provider, to handle your subscription. You manage everything from Stripe's subscription page, which shows the club's name and logo.

How to open it

Use any of these:

• Click Manage your subscription at the bottom of any email from the club (the welcome email, the "your mail is on the way" email, or a skipped-month email).
• Click Manage subscription at the bottom of the club's page, under Membership.
• Go directly to the club's page address followed by /manage, for example mailclubly.com/@club-name/manage.

Signing in

There's no password to remember:

1. Enter the email address you used when you subscribed.
2. Stripe sends you an email with a sign-in link.
3. Click the link to open your subscription.

What you can do there

• Update your payment card: useful if your card expired or was replaced.
• Update your shipping address: the club automatically sees your new address for its next mailing. See Change your shipping address.
• See your invoices and download receipts.
• Cancel your subscription. See Cancel your subscription.

You can't change your email address there. If you need to, contact the club.

Subscribed more than once with the same email?

Stripe's sign-in link opens your most recent active subscription. If you have two subscriptions to the same club under one email (for example a gift), contact the club and they can manage the other one for you.