Signup questions

Signup questions let you ask new members something when they join: the name to write on the letter, a birthday, a favorite animal, how they heard about you. Their answers appear in your subscriber details, your shipping lists and your exports.

Add a question

1. Go to Subscription → Signup questions.
2. Pick a ready-made question (Birthday, How you heard about us, Parental consent) or start from a blank one:

Type	For
Short text	A name, a username
Paragraph	A longer answer
One choice	Pick one option from a list
Several choices	Tick any options from a list
Number	An age, a size
Date	A birthday, an anniversary
Checkbox	A yes, such as a consent

3. Make it Required if members can't join without answering.
4. If you have tiers, choose in Asked in which tiers ask it.

You can add up to 10 questions. Every question makes checkout a little longer, so we show a reminder past 4.

Where members answer

• At checkout, under the payment details.
• When someone gives your club as a gift, on the gift's payment page, under About the recipient: the buyer answers for the person receiving it.
• Later, on their manage page: members can change their answers under Your answers (see Manage your subscription). Changes apply from the next mailing.

Where you see the answers

• Subscribers → Details: every answer, and you can edit them.
• Mailings → a mailing's Subscribers: the answers next to each address, so you can write the right name on each letter.
• Birthdays: with a Birthday question, members with a birthday that month get a 🎂 badge in the mailing's list.
• Choice questions: the number of members who picked each option.
• CSV exports: one column per question, in both the Subscribers and the mailing exports.

Change or remove a question

You can edit a question's wording and options anytime. A question nobody has answered yet can be deleted. Once someone has answered it, it's archived instead: new members aren't asked anymore, and the answers you already have stay in your lists and exports.