MailClublyMailClubly
How it worksClubsPricingBlogHelp Center
Log inStart your club
Getting started
  • Set up your club
  • Is MailClubly available in my country?
  • Share your club
Subscribers & mailings
  • How cut-off, charge and ship dates work
  • Find addresses and export your shipping list
  • Letter numbers (#1, #2…) for sequential clubs
  • Skip a month
  • Cancel, refund, or fix a duplicate subscriber
  • Messages from your subscribers
  • Emails your subscribers receive
Payments & Stripe
  • Connect Stripe to get paid
  • When and how you get paid
  • Why does Stripe say "free trial"?
  • Failed payments and card updates
  • Fees
  • Sales tax and VAT
Your club page
  • Photos, page content and your about section
  • Shipping costs and countries
  • Prices, prepay plans, promo codes and intro offers
  • Languages
  • Categories and the clubs directory
Pro & account
  • MailClubly Pro
  • Use your own domain
  • Logging in and adding team members
  • Take a break, close or delete your club
  • Analytics and the Meta Pixel
For subscribers
  • Manage your subscription
  • Cancel your subscription
  • Change your shipping address
  • Contact the club
  • When will my first mail arrive?
Help CenterPayments & Stripe

Payments & Stripe

Checkout, payouts, failed payments, fees and taxes.

Connect Stripe to get paid

Set up payouts, understand each verification status, and fix the most common Stripe issues.

When and how you get paid

How money moves from your subscribers to your bank, and where to see your balance.

Why does Stripe say "free trial"?

Your subscribers pay in full when they join. Here's why Stripe's receipts mention a trial anyway.

Failed payments and card updates

What happens when a renewal payment fails, and how subscribers update their card.

Fees

MailClubly's platform fee, Stripe's processing fees, and dispute fees: what you pay and when.

Sales tax and VAT

Collect sales tax or VAT at checkout with Stripe Tax, and what remains your responsibility.

Can't find what you're looking for?

Write to us. A real person replies, usually within 24 hours on weekdays.

Contact support
MailClublyMailClubly

The easiest way to start your snail mail club. Send monthly art prints, letters, and stickers to subscribers who love your work.

Product

  • How it works
  • Pricing
  • FAQ
  • Log in

Clubs

  • Snail mail clubs
  • Sticker subscription boxes
  • Art subscription boxes
  • Stationery subscriptions

Resources

  • Help Center
  • Blog
  • Contact us
  • support@mailclubly.com

Company

  • Our Climate Commitment
  • Microsoft AppSource

Legal

  • Terms of Service
  • Privacy Policy
  • Cancellation policy
EnglishDeutschFrançaisEspañol
© Copyright 2026 All rights reserved