Subscribers & mailings

How cut-off, charge and ship dates work

When subscribers pay, which mailing they join, and why the cut-off closes earlier than you might expect.

Find addresses and export your shipping list

See and edit each subscriber's address, export a CSV for labels, and mark a mailing as shipped.

Letter numbers (#1, #2…) for sequential clubs

See which letter each subscriber should receive, perfect for clubs where everyone starts at the beginning.

Skip a month

Take a break from one mailing without losing subscribers. Here's exactly what happens.

Cancel, refund, or fix a duplicate subscriber

Cancel a subscription for someone, refund a payment, or clean up an accidental double sign-up.

Messages from your subscribers

Subscribers can reply to your club's emails or use your contact page. You answer from your dashboard, and your email stays private.

Emails your subscribers receive

The automatic emails MailClubly sends on your behalf, and when.

Signup questions

Ask new members for what you need to know, like a child's name or a birthday, and find their answers where you prepare your mail.

Gifts

People can give your club as a gift: a few mailings paid once, sent to someone else, that never renew.